Terms and Conditions

Durban (Ethekwini) Parking, a private company, provides an online booking and payment service to clients wishing to make use of Valet Parking Services from King Shaka International Airport and Durban Harbour and does not provide the actual Valet Parking Service. The actual service is provided by a Service Provider.

Please note that neither Durban (Ethekwini) Parking or the Service Provider is Affiliated or Associated with ACSA (Airports Company of South Africa) or The Durban Port Authority or their Security Companies.

Although Durban (Ethekwini) Parking have checked that the Service Provider is reputable and trustworthy, fully insured and have suitable secure premises with 24 hr security,  Durban (Ethekwini) Parking cannot take any responsibility what so ever for any kind of incident or happening with regards to the supply of the actual Valet Parking Service. Responsibility of the actual Valet Parking Service will be at all times remain with the Service Provider.

Durban (Ethekwini) Parking will not get involved in any dispute or form of dispute between the Client and the Service Provider, other than to supply contact information of the Service Provider should the Client not have it or have lost it, nor will the Client have any claim, what so ever, against Durban (Ethekwini) Parking with regards any other services besides the Online Booking and Payment Service, that may have been rendered or not .

Bookings completed online, will only be confirmed with the Service Provider when the payment made by the Client  has been confirmed, as either approved or cleared by our bank in case of an EFT made directly to our bank account. No cash deposits, without inclusion of bank fees, to our account will be accepted.

Clients making a Booking within a 24 hour time frame of the Clients departure, must make payment only Online by Credit or Debit Card or by Zapper. No EFT payment can be accepted for bookings within 24 Hours of Departure, unless such EFT payments are paid using immediate Clearance to our bank account and we have received proof and clearance by our bank.

Durban (Ethekwini) Parking will not remind or request payments from the Client after the booking has been made. Should no payment be made, the booking will automatically be cancelled, without further notice, 24 hrs after it was made or after 5 hours should it be made within 24 hrs of departure.