Booking Changes, Updates or Cancellations

It happens that circumstances change and this results in travel plans having to change. Durban (Ethekwini) Parking is well aware of this and do not penalize our clients if they have to update and change their bookings. In fact we gladly provide a refund program, in the form of Discount Coupons, for bookings made and have to be cancelled all together. The discount coupon issued in these cases will equal the value of the original booking, minus the new period. In the case of a total cancellation the full value of the booking, less a service fee. Discount coupons are emailed to clients within 24 hours after making the changes and is valid to use for any booking made in the future. Once a booking has started and it is then shortened, no discount will unfortunately apply as the parking space had already been reserved for the full period.

Change your booking to a longer period and only pay the difference. Our only criteria is that it be done online and trough our website. Changes made by phone will not qualify for any discounts or refunds.